Update: Phishing Scam Alert...Fraudulent Emails Reported

Saturday, May 26 at 10:55 AM
Category: Personal Finance

Update - May 29, 2012:  A second wave of this weekend’s email Phishing scam began this morning and continues to be directed at banking customers in our markets, including individuals who do not have accounts at Arvest Bank.  This time, the subject line of the messages reads "Arvest Online Banking - You have 1 new Security Message!" and indicates that the recipient’s “Arvest Online Banking account may have been accessed from an unauthorized computer.”  As before, the subject line may change as the scam continues.

May 26, 2012: Arvest Bank has become aware of a Phishing scam directed at banking customers in our market areas, including individuals who do not have accounts at Arvest Bank.  As a part of this scam, the perpetrators sent an email, crafted to look like it was from Arvest Bank. The subject line of the messages reads "Unsuccessful Password Reset !" and indicates that the recipient’s Visa ATM card has been suspended.  Typical of Phishing scams, the email contained a link to a web site designed to look like an Arvest Bank web site where the recipient was asked to enter confidential information.

If you received an email like this and entered your personal information, please contact us immediately at (866) 931-9743 so that we can protect your account.

If you received an email like this, but did not divulge confidential information, please notify us via email at reportfraud@arvest.com.  If possible, please include the original email that you suspect is part of the phishing scam.

Phishing scams come in a variety of forms.  While some are similar to this one, involving a spoofed security alert, others come in the form of customer service surveys, telephone calls or even cell phone text messages.  Please be aware that while most Phishing scams direct you to fake web sites, others may ask you to call a phone number where an automated phone system prompts you to divulge confidential information.

While it can be difficult to identify spoofed email messages, web sites, and automated phone systems, it is not difficult to know if any of the above may be related to a fraudulent Phishing scam.  The key is knowing that legitimate businesses do not send messages to customers prompting them to divulge confidential information.  If you receive such a message, no matter how genuine it may appear, assume it to be fraudulent and please notify the legitimate business immediately.

For more information on Phishing scams, identity theft and other helpful information, please visit our Consumer Protection resource center.


Tags: Consumer Protection, Fraud Alert, Technology
Rickey A Stringfellow,Sr on 5/26/2012 at 10:22 PM

will not take my login

LaVonda on 5/29/2012 at 3:40 PM

Just to let you know that I did receive a suspicious email asking for a confirmation receipt (which I didn't send) like the one you described.  I wasn't  absolutely certain that it wasn't from you but my motto is: "When in doubt, assume that it's bogus!"

Not computer savy enough to know how to send it to you... except to forward it from my Inbox. If you'd like me to do that, please advise.

Arvest Blog Admin on 5/30/2012 at 9:05 AM

Smart thinking, LaVonda!  If you don't mind, please forward the original email to reportfraud@arvest.com.  Thanks for commenting and letting us know.

Sharon Allen on 1/22/2015 at 9:00 PM
My sister and I both received phishing calls today saying they were from Centennial bank and that our Debit Cards had been suspended. Beware if you receive any of calls.

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